Your Privacy Matters at 31 2d
We keep your account details, payment history and gaming activity protected every time you log in. This policy shows exactly how.
Privacy Policy Overview
31 2d collects only the information needed to run your account, process payments through DANA, OVO, GoPay and QRIS, and deliver the lobby experience. We do not sell your data. Encryption protects your login, transaction history and account balance at all times. In supported regions, we comply with local data protection standards. Your withdrawal requests are honoured in the same wallet you
funded. We store transaction records for account reconciliation and fraud prevention. Third-party payment processors (DANA, OVO, GoPay, QRIS operators) handle their own data under their terms.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions & Account Help
Live Chat
Open a chat window from your account dashboard. Our team responds within minutes to questions about data handling, payment security or account settings.
Email Support
Write to our privacy team with detailed questions. We confirm receipt within 24 hours and respond with explanations about how your data flows.
Account Settings
View and update your personal details, email and phone number directly in your profile. You can request a data export or account closure from the same menu.
How We Earn Your Trust
Encrypted Connections
Every login, deposit and withdrawal travels over SSL encryption. Your payment details never appear in plain text on any server or log file we control.
Third-Party Audits
We commission annual security reviews from independent firms. Reports confirm that account data and transaction logs meet industry encryption standards.
No Data Sales
We do not sell, rent or share your account information with advertisers, data brokers or unrelated third parties. Your profile stays yours alone.
Payment Processor Trust
DANA, OVO, GoPay and QRIS handle their own encryption and fraud checks. We never see your wallet PIN, card number or bank password.
Compliance in Supported Regions
Where local law applies, we follow data retention and access rules. We respond to lawful requests for account data with proper documentation.
Transparent Logging
We keep a record of when you login, which games you open and when you request withdrawals. You can see your own activity log anytime in account history.
What Sets Our Privacy Approach Apart
| No Third-Party Tracking | Unlike many gaming sites, we do not embed affiliate trackers, ad pixels or behavioural analytics in your lobby view. |
|---|---|
| Minimal Data Collection | We ask for your name, email and phone to verify your account. We do not request employment history, ID scans or social media links. |
| Payment Method Isolation | Your DANA, OVO, GoPay or QRIS wallet details stay with the payment operator. We store only a transaction ID and timestamp. |
| Local Payment Privacy | Indonesia's e-wallet and QRIS systems have built-in privacy controls. We do not override or bypass those protections. |
| Easy Data Requests | You can ask for a full export of your account data—logins, bets, withdrawals, profile—without delay or extra charges. |
| One-Tap Account Closure | If you wish to leave, close your account from settings. We delete your profile data 30 days after closure, except where law requires retention. |
| No Forced Retention | We keep transaction records for tax and fraud purposes only. Personal details like your email are removed once your account is closed and retention periods pass. |